When you first sit down with a homeowner to discuss their kitchen remodeling project, it can be hard to explain how – and why – the installation of new cabinets, countertops or flooring can be a more complicated undertaking than meets the eye. When you take the time to educate that homeowner about all of what you do to deliver their perfect kitchen, they’ll better appreciate hiring a professional kitchen contractor to save them time, money, and stress.
As a kitchen contractor, you bring specific training and often years of experience to every stage of the remodeling process. You take responsibility for:
- Accurate measurements
- Ordering all the right cabinet units and components
- Installation of kitchen cabinets, countertops, and flooring quickly and safely.
You work under the latest building codes, have reliable suppliers for high-quality cabinetry, and bring all the necessary tools and materials to the job site. Every kitchen remodeling project involves many moving parts,– and keeping the project on track and within budget is one of the things contractors do best.
The kitchen remodeling process
To bring a prospective client up to speed, help them understand the different phases of a typical kitchen renovation, from beginning to end:
- Cabinet installation
- Countertop installation
- Flooring installation
- Finish work, including WHAT if applicable
The homeowner needs to know that all of this work happens in a specific sequence and may involve meeting building codes requirements. Any delay at one stage of the remodeling process can cause a delay in the whole project. Every kitchen contractor wants each project to flow smoothly to meet both the homeowner’s expectations and their team. As a contractor, you dedicate professional attention to managing subcontractors, pulling the correct permits, and ensuring that all codes are met and inspections passed.
Help the homeowner understand that taking proper kitchen layout measurements and cabinet placement is the first fundamental task for every kitchen cabinet project. Inaccurate measurements can lead to problems like uneven cabinet surfaces, appliances that don’t fit the space, gaps between seams, and cabinet doors that don’t function properly.
Unlike an average DIY homeowner, kitchen contractors use the latest technologies and the best equipment and materials for proper cabinet installation. This assures homeowners that the cabinets will sit level, and whatever items they store inside the cabinets will not lean or fall over. More importantly, poorly installed cabinets might crash down if not appropriately attached to the kitchen’s drywall and studs.
Once underway, homeowners like to get their kitchen to remodel completed as soon as possible – after all, they live with the mess and disruption day by day. You serve them well when you manage their expectations for how long the process should take – most professional contractors schedule five to seven weeks for a typical kitchen renovation. Remind the homeowner that your team of craftsmen and subcontractors do this for a living. A project of this magnitude would take the homeowner much longer to do, even when the homeowner acts as a general contractor and hires subcontractors themselves.
Trusting a kitchen contractor
You’ve built your business as a kitchen contractor by developing ongoing relationships with sub-contractors who work well with your team and who can be trusted to perform to your high standards. These subcontractors are more likely to be fully insured and licensed than someone the homeowner finds on Craig’s List or NextDoor. The homeowner gains the advantage of just dealing with one company and one point of contact. They don’t have to chase down and schedule the plumber or the electrician or the countertop installer.
As the contractor, you take on all project management responsibilities. The educated homeowner will realize that there are many decisions to make along the way, and appreciate how your training and many years of experience help them make good decisions from start to finish.
Kitchen contractors save homeowners’ time
A kitchen contractor will commit to complete the project on time and budget. The contractor will know what to expect for lead times to order cabinets, countertops, or plumbing hardware and a thousand other details – and then schedule the work accordingly to keep their client’s project moving.
Kitchen contractors save homeowners’ money
Many kitchen contractors have professional deals with suppliers to procure high-quality kitchen cabinets, countertops, flooring, and installation materials. Unless the homeowner is a licensed contractor, they do not have the same access to discounted pricing. The uneducated homeowner may believe that they can save money by installing kitchen cabinets themselves. As a contractor, you’ve been on the other side of DIY projects that went off track and costing far more than anticipated.
Homeowners will have a warranty
An experienced kitchen contractor will provide a warranty for their work. If something should go wrong within the warranty period, they will fix it for you. When the homeowner tackles the project himself, he’s on the hook to complete the repairs or hire someone else.
When you speak with homeowners about remodeling their kitchen, provide them information about ALL of your services’ benefits to help you earn the job. You build trust with homeowners by walking them through your process. Explain all of the steps necessary to start and complete their project – and they’ll understand why they should put their project in your capable hands.